I no longer need landline phone service, so total cost was about $100/month
In the beginning, BellSouth ADSL service was great. I connected at an Average 30 times faster than dialup (not 50 times, but hey, I was in heaven). DSL Reports gave me an average 1200/378 over the several times I tested my connection speeds. Equipment arrived in a reasonable amount of time, and I installed everything in about a minute. When problems occurrred, Tech Support treated me like a Retard, but I know they were really just reading Elementary Steps out of a Book for Dummies. Either they don't really know how to solve problems, OR Bellsouth doesn't allow them to actually solve them. Hence, I spent an hour or 2 and gave up with Tech Support, then finally corrected problems on my own. During the year I had the service, there were 2 outages that lasted almost a week each. There were also several week long periods where connectivity could not be maintained for more than a few minutes. Again, Tech Support was useless, and these problems resolved themselves eventually. One time, they tested my phone line and gave me false results, claiming my alarm system was interfering with the service. It cost me $225. to discover that it was not, in fact, interfering. HOORAY, BellSouth Tech!!! * Ohhh, let's not forget the SpyWare that comes with their Connection Manager Software!!! Neither SpyBot S&D nor Ad-Aware can catch this. I found out by reviewing my Task Manager List. BJCFD.exe and CFD.exe and T g c m d.exe are all Adware or Spyware that can safely be uninstalled without hurting performance. THEN....I moved. I ordered the service to move along with me, and it is available in my new home. First, BellSouth made the mistake of getting the wrong address. They delivered new equipment to the wrong location, along with the service even though *no*such*address*exists* (the address is 120 NOT 102 on my street, so I know for a fact there is no such address). When I called to question why I hadn't connected yet, they promised that it would happen before midnight. Midnight came and went, and they made a similar promise for the next 4 days, but I never achieved connectivity, except there was dialup service for one evening. They ultimately cancelled my account against my wishes - dumping crucial e-mails that I was waiting for - and decided I was not a necessary customer. Since all my phone calls are made on a cellphone, and I never really use the landline phone, I decided that $100 a month for ADSL service is a bit steep, so I am moving to Wireless...
Source: broadbandreports.com
Tuesday, December 11, 2007
no longer need landline phone service
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