BlueNote Extends VOIP Web Services Suite

VOIP Web services company BlueNote Networks on Dec. 10 will extend its ability to embed voice into online business applications or services when it launches a pair of new application program interfaces for its SessionSuite communications platform.
The new APIs (application program interfaces) for BlueNote's SessionSuite SOA Edition, which allows developers to embed voice within SOA applications running on IP networks, make it possible to add outbound notification and interactive response to business applications.
The ON-SF (Outbound Notification Solution Framework), based on Simple Object Access Protocol standards, makes it possible to add to business applications "proactive outbound notification," according to Mark Ericson, director of product strategy for BlueNote.
For example, with consumer applications in the financial services industry, the ON-SF allows users to add account activity notification or stock alerts. In healthcare, prescription renewal notifications can be added, and, in transportation applications, flight delay or cancellation notifications can be added to existing business applications.
The ON-SF goes beyond voice notifications to reach intended message recipients through multiple channels. It enables not only voice notifications, but e-mail and text message notifications as well.
Source: eweek.com