Wednesday, November 21, 2007

Swyx's Launches New Version of Software-based VoIP

Swyx has reportedly announced the latest version of its software-based VoIP telephony. Aimed at both SMEs and larger corporates, SwyxWare Version 6.10 features Fixed Mobile Convergence (FMC) with the SwyxMobile option. This capability enables workers on the move to take advantage of important Swyx IP-PBX functionality they would normally only be able to enjoy in the office such as call forwarding, call recording and conferencing.

According to Ralf Ebbinghaus, the Senior Vice president of Sales and Marketing at Swyx, there is growing demand both from employers and staff for more flexible methods of working that blur the boundaries between the office and other locations. He said in a statement that the customers also now expect enquiries to be responded to quickly wherever the employee is. Thanks to SwyxWare Version 6.10, mobile workers can now be available to receive calls, just as if they were on an office-based telephone extension.

Ebbinghaus further explained that mobile workers can also make outbound calls on their mobile, as if they are dialling from the office. While in office they can choose to always use their mobile, and thus eliminate the need for an office-based phone. The workers may also find it more convenient to switch to a deskphone, retaining the same extension number.

SwyxMobile has the ability to support any mobile phone. A separate client for smartphones running Symbian and Windows Mobile operating systems is available for additional ease of use. The company informs that compatibility with Blackberries is due in Q1, 2008.

The company has included the SwyxMobile in the SwyxProfessional Option Pack. If existing Swyx users have a valid Swyx Update Service in place they can upgrade free of charge. Swyx is also offering SwyxMobile separately as a chargeable option. However, users must upgrade to SwyxWare V6.10 first, in order to run SwyxMobile. SwyxWare Version 6.10 can be purchased beginning 1st of December 2007.

Swyx develops software based IP communication solutions that continually push the boundaries whilst maintaining its core belief that technology must always deliver tangible business value and productivity for clients. Source: tmcnet.com

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